Yuntu Global Dedicated Line Registration (Special Offer with Electricity)
Transport code
THZXR
Goods type package (one ticket, one piece)
Customs clearance mode
DDP customs clearance mode (The value-added tax generated by DDP customs clearance mode is paid by the sender.)
Reference timeliness
country
US 6-10 working days Czech 6-10 working days Sweden 6-10 working days Malaysia 5-8 working days
(East Maga 1-2 working days)
UK 5-8 working days Estonia 6-10 working days Austria 6-10 working days Thailand 7-9 working days
(Non BKK/GBB plus 1-2 working days)
France 6-10 working days Finland 6-10 working days Denmark 6-10 working days Vietnam 6-8 working days
Germany 6-10 working days Hungary 6-10 working days Australia 6-10 working days Philippines 4-8 working days
(1-2 working days in other provinces)
Italy 6-10 working days Latvia 6-10 working days South Africa 6-8 working days Chile 10-17 working days
Spain 6-10 working days Lithuania 6-10 working days Brazil 15-25 working days Colombia 11-19 working days
Netherlands 6-10 working days Malta 6-10 working days Canada 8-15 working days Israel 6-10 working days
Belgium 6-10 working days Poland 6-10 working days Greece 8-12 working days Cyprus 8-12 working days
6-10 working days in Luxembourg 6-10 working days in Portugal 5-8 working days in Switzerland 6-10 working days in Türkiye
Ireland 6-10 working days Romania 6-10 working days Norway 8-10 working days South Korea 4-6 working days
Bulgaria 6-10 working days Slovakia 6-10 working days Mexico
8-12 working days
8-15 working days in New Zealand
Croatia 6-10 working days Slovenia 6-10 working days Singapore 5-8 working days Japan 5-8 working days
Chargeable weight
1. Canada/New Zealand: If the volumetric weight is less than twice the actual weight, charges will be based on the actual weight; If it reaches or exceeds twice the actual weight, it will be charged according to the volumetric weight (the volumetric weight calculation method is: length * width * height cm/6000=KG)
2. Singapore/Malaysia/Thailand/Philippines: Calculate the larger of the actual weight and volume weight (volume weight calculation method: length * width * height cm/5000=KG)
3. Vietnam: Calculate the larger of the actual weight and volume weight (volume weight calculation method is: length * width * height cm/6000=KG)
4. Chile/Colombia: 50G lifting capacity, calculated by taking the larger of the actual weight and volume weight (volumetric weight calculation method: length * width * height cm/5000=KG)
5. Japan: 500G crane, calculate the actual weight and volumetric weight of the package, whichever is larger (volumetric weight calculation method: length * width * height cm/9000=KG)
6. Other countries: Mexico 20G crane, Türkiye 50G crane; Compare the actual weight of the package with the volumetric weight, and calculate the larger one (the volumetric weight calculation method is: length * width * height cm/8000=KG);
Does it contain oil
The above is the oil price
Serving the country
48 countries as shown above
Declared value
1. UK: Goods with declared value greater than or equal to 135GBP/155USD/150EUR are not accepted;
2. The United States: does not accept goods with a declared value exceeding $800
3. Other European countries: Do not accept goods equal to or greater than 140 euros or 140 US dollars
4. Australia: Do not accept declaration values exceeding $640
5. South Africa: The name and declared value of the goods must be truthfully declared, and goods with a declared value exceeding $30 are not accepted. According to South African customs regulations, if the waybill for the following goods is inspected, a inspection fee of 138 rand per ticket will be charged. The goods are listed as follows:
Wooden products (products containing wood)
Soap, cosmetics, skin care products, sesame oil, essence, powder essence, whitening agent/detergent and other liquid products
Incense burner (incense burner), spices, candles
Nail enhancement tools (nail polish, glitter, nail polish, glue, etc.)
Imported food/pharmaceutical, animal food/pharmaceutical
Coins/Commemorative Coins
Tea: Please provide accurate and correct product names for all products. If declared according to major category names (such as makeup brushes, cosmetics accessories, etc.), South African customs will inspect them as products that require commercial inspection; Starting from June 9, 2022, South African shipments will require the recipient's ID for customs clearance purposes.
6. Canada: Our company defaults to the DDP customs clearance method and does not accept products with a declared value exceeding $99. The Canadian tax exemption is 20CAD. If the declared value exceeds 20CAD (currently 15.5USD), our company will charge a DDP payment fee of 10% of the declared value plus a 2% payment handling fee.
7. Brazil: DDU service. When placing an order, the recipient's tax number, phone number, and postal code must be provided, and the accuracy of the phone number must be ensured. If the declared value is less than $50, there is no tariff. If the declared value is between $50 and $3000, the recipient will be charged 60% comprehensive tax on the declared amount. The specific tax amount is subject to the actual destination customs. Due to Brazil Post's strict inspection of low declaration, the declared value of packages weighing more than 3.5KG must be higher than $50, otherwise they cannot be received or shipped. Communication equipment and PHONE are sensitive words. Please do not declare low for such product names
8. Norway: DDP service, does not accept products with declared value exceeding 35 USD
9. Switzerland: DDU services, resulting in value-added tax or customs duties to be paid by the recipient
10. Mexico: The tax exemption in Mexico is USD50. For goods declared with a value exceeding 50 USD (including 50 USD), our company will charge a 19% tariff based on the declared product value by the customer, and the tariff will be charged to the sender.
11. Singapore: Do not accept products with declared value exceeding 290 USD; Please provide the recipient's phone number
12. Malaysia: does not accept products with a declared value exceeding 100 USD; Please provide the recipient's phone number
13. Thailand: Tax included, products with a declared value exceeding 40 USD are not accepted,; Please provide the recipient's phone number
14. Vietnam: Do not accept products with declared value exceeding 40 USD; Please provide the recipient's phone number
15. Philippines: Do not accept products with declared value exceeding 170 USD; Please provide the recipient's phone number
16. Chile: DDP services are tax-free up to 30 USD, and for amounts greater than or equal to 30 USD, our company will charge a tax of 32% of the declared value, and an additional handling fee of 2% of the declared value; The recipient's tax ID and phone number must be provided; All packages entering the country must declare the recipient's value-added tax number. Without a tax number, it may result in customs clearance deductions
17. Colombia: DDP service, packages with declared value not exceeding $200 are exempt from value-added tax and customs duties; For packages with a declared value exceeding $200, our company will charge a 10% customs duty+19% value-added tax based on the declared value, and an additional 2% commission on behalf of the declared value. The product name and declared value of the goods must be truthfully declared, and vague product name declarations are not accepted. Any expenses incurred due to concealment shall be borne by the customer; The number of products in a single package shall not exceed 6 (which will increase the inspection rate); The recipient's phone number must be provided (for shipping mobile phone products, IMEl must be provided, and the customer must fill in the tax number column);
18. Japan: Do not accept products with declared value exceeding 70 USD (10000 yen)
19. Israel: Goods with a declared value exceeding $75 and a single declared quantity exceeding 5 are not accepted. The inspection rate for imported goods such as wireless signals and automotive parts is very high, and the recipient is required to provide relevant permits before they can be released. For packages that have not been released within 3 days of arrival at the destination, customs will start calculating warehouse rent,
20. Türkiye: only products with declaration value lower than 160USD can be accepted, the threshold is 0, DDP mode, 30% of the declaration value will be charged, and 2% of the declaration value will be charged as a service charge, with the minimum tariff of USD 1. Recipient ID required
21. New Zealand: Goods with a declared value exceeding SGD 1000 (USD 580) are not accepted;
22. South Korea: Only accept declaration values below $150, free of tax, recipient ID must be filled in and correct (Koreans can provide personal customs clearance symbol, foreigners can provide passport or login number), the same SKU should not exceed 3 pieces, and no more than 1 piece of live goods should be allowed to avoid being judged as non self use and paying additional fees; It is recommended to declare the product code and product link in advance when placing an order for smooth customs clearance. Please ensure to provide accurate product names and try to place orders with Korean address information. If filling in English results in the inability to accurately locate the address in Korean translation, our company will not be held responsible
All country declared product names cannot be declared as major categories and must be specific product names. For example, it is not advisable to only declare electronic accessories, components, etc. It is best to provide sales links and customs codes (for customs clearance convenience); Multiple packages are sent to the same recipient and address on the same day, and the declared value will accumulate. The accumulated declared value cannot exceed the maximum declared value limit of that country (the customer being investigated will bear taxes for concealment),
Require customers to declare truthfully. If taxes or other fines/additional fees are incurred due to customs inspection and determination of low declaration, Yuntu has the right to charge the customer additional fees and risk responsibilities
F: South Korean customs require that from now on, the customs clearance method for electronic and electrical products and children's products will be changed from catalog clearance to simple clearance. This adjustment will incur a customs clearance fee of 13RMB per shipment for the corresponding goods.
Shipping attributes
Can be connected with built-in batteries, does not accept any brand, products involving patent infringement, whether it is a brand can refer to the intellectual property customs filing website. For registration and authorization information, please consult our customer service or business manager. But the actual result will be determined by the local customs. Please refer to the list of knowledge product websites for details
Specific country's prohibited and restricted transportation reference quotation table
Weight requirements
All countries accept one shipment per shipment and do not accept multiple shipments per shipment
1. Brazil: 0<W ≤ 5KG
2. South Africa, Switzerland: 0<W ≤ 2KG
3. UK, Netherlands, Belgium, Luxembourg, Australia, Ireland, Sweden, Norway, Chile, Colombia, South Korea: 0<W ≤ 20KG
4. United States: 0<W ≤ 30KG; Minimum chargeable weight 50g
5. Thailand, Israel, Japan: 0<W ≤ 25KG
6. Philippines, Mexico: 0<W ≤ 10KG, Mexico has a minimum billing weight of 20g
7. Türkiye: 0<W ≤ 20KG; Minimum chargeable weight 50g
8. Other countries: 0<W ≤ 30KG
Dimensional requirements
South Africa minimum size: 10 * 10cm, Germany, Netherlands, Belgium, Luxembourg, Ireland, Sweden, Norway, Japan minimum size: 10 * 20cm, other countries minimum size: 10 * 15cm
1. Maximum size limit for Brazil, Switzerland, and South Africa: length+width+height ≤ 90cm, longest side ≤ 60cm;
2. Canadian size limit: One side does not exceed 100cm, and the length of three sides does not exceed 200cm;
3. Maximum size limit for Singapore/Thailand: maximum allowable size 60 * 40 * 35cm
4. Maximum size limit in Malaysia: L+W+H<200CM, single side not exceeding 100CM
5. Maximum size limit in South Korea: length+width+height ＜ 140cm, three sides limited to 60 * 40 * 40cm
6. Vietnam/Philippines maximum size limit: L+W+H<300CM, single side not exceeding 100CM
7. Maximum size limit in Chile: L+H+W ≤ 200cm, with one side not exceeding 100cm
8. Colombia: Single side not exceeding 50CM, three sides not exceeding 150CM
9. Israel's maximum size limit: 45 * 40 * 35cm
10. Maximum size limit in Türkiye: L+W+H ＜ 120cm, L ＜ 60cm
11. Maximum size limit in New Zealand: 60 * 50 * 40CM
12. Maximum size limit in Brazil: L+H+W ≤ 200cm, single side not exceeding 100cm
13. Maximum size limit in Mexico: 45 * 45 * 45cm
14. Maximum size limit in other countries: 60 * 40 * 35cm
15. Japan's maximum size limit: the longest side ≤ 60cm, and the sum of the three sides does not exceed 150cm
16. The above dimensions are standard sizes that can be shipped. If the customer wants to ship oversized goods, please refer to our Yuntu Large Cargo Line for details on whether the 27 country sizes of registered products that have been opened meet the requirements. If large-sized products have not been opened to countries, please refer to the quotation table - size table to see if there are oversized services available. An additional fee of RMB 150 per ticket is charged for oversized products
17. In principle, all countries do not accept irregular parts. If the customer wants to send them, an additional processing fee of 150RMB/ticket will be charged. An example of irregular parts is shown in the attached table.
Delivery address requirements
1. All countries: Amazon warehouse addresses, military addresses, affiliated islands, and overseas addresses are not accepted;
2. Poland: Only the following 4 cities can accept packaging addresses: Warsaw, Wroclaw, Poznan, Krakow Packaging Collection Point Maximum size and weight limit: 60 x 35 x 40cm and 25KG
3. Portugal: POBOX addresses are not accepted
4. Mexico: If the recipient's address is changed within 2 times, they can apply for free. If it is changed more than 2 times, an additional correction fee of 25RMB per ticket will be charged
5. Greece: does not serve PO BOX addresses
6. An additional fee of RMB 135 per ticket will be charged in the Okinawa region of Japan
Parcels that fail to be delivered within 30 days after delivery will be automatically rescheduled three times
Return and Redelivery
1. This channel does not provide services for returning goods from abroad to China;
2. Malta/Cyprus/South Africa/Switzerland/Slovenia: Overseas return and redelivery services are not provided. Parcels that fail to be delivered due to address issues, recipient not at home, etc. are considered abandoned and compensation services are not provided
3. Except for the countries listed in point 2, other countries can provide secondary reassignment services, with the following standards:
1) If the package is returned to the overseas warehouse, it can be resent to the country where the original package was received,
2) The deadline for redelivery is 20 days, which means that within 20 days from the date of notifying the customer of the package return, the customer can choose to redelivery; If there is no response after 20 days, the package will be destroyed by default. The Canadian resend fee is 82RMB/ticket for the first 1KG, and 13RMB/ticket for the second 1KG, rounded up per KG (including return shipping). For example, if the package weight is 1.4KG, the resend fee is 95RMB=82+13
3). Türkiye: The re dispatch period is 7 days, that is, the customer can choose to re dispatch within 7 days after notifying the customer that the package is returned; If there is no response after 7 days, the package will be destroyed by default. The reassignment fee is 30RMB per ticket
4) South Korea: The resend deadline is 10 days, which means customers can choose to resend within 10 days from the date of notifying them of the package return; If there is no response after 10 days, the package will be destroyed by default. The reassignment fee is 50RMB per ticket
5) Mexico: The resend deadline is 15 days, which means customers can choose to resend within 15 days from the notification of package return; If there is no response after 15 days, the package will be destroyed by default. The reassignment fee is 25RMB per ticket
6) Other countries: The resend period is 14 days, which means customers can choose to resend within 14 days from the date of notification of package return; If there is no response after 14 days, the package will be destroyed by default. The reassignment fee for the UK, US, and Japan is 40RMB per ticket. For Singapore, Malaysia, Thailand, Vietnam, Philippines, and Brazil, the reassignment fee is 60RMB per ticket. For other countries, the reassignment fee is 50RMB per ticket
Compensation standards
1) Compensation acceptance deadline: An application must be submitted within 60 days after Yuntu's shipment, and will not be accepted if it exceeds 60 days
2) Compensation standard:
1. In the United States, if lost before the end service provider goes online, they will be compensated at twice the shipping cost. If lost after going online, they will be compensated at once the shipping cost, with a maximum of 400RMB per ticket
2. Mexico: Compensation shall be made according to the declared value, with a maximum of RMB 300 per ticket
3. Switzerland: If the goods are not connected to the internet (official website of the end service provider), the compensation standard is a refund of the shipping cost plus a maximum declared value of 400 RMB per ticket; If the goods are already online, no compensation will be given;
4. Other countries: Compensation shall be made according to the declared value, with a maximum of RMB 400 per ticket
3) Claim information requirements:
A. If the service provider confirms the loss of the item, they must provide the required information for the claim within 30 days after submitting the application:
① Screenshot of online refund on the platform
② If the goods are arranged for reshipment without a refund, an online transaction screenshot, dispute content, and reshipment tracking number must be submitted
B. The package was lost during our company's transit process. If it is confirmed to be lost by our company, no proof is required
4) All problematic items must adhere to the principle of first investigating and then compensating, and relevant information must be provided according to channel requirements
The official website of the service provider shows that the package has been signed for, but the customer says they have not received it. Our company will assist in checking, but will not provide compensation.
be careful:
① No compensation will be provided if the package is damaged during transportation.
② If the goods are detained by customs due to low declaration, infringement of intellectual property rights, or overly simple product descriptions, resulting in delayed delivery, this situation is not within the scope of compensation. Our company will assist the sender in providing customs clearance documents.